Privacy policy

Privacy Policy

Last Updated: September 8, 2026

This Privacy Policy explains how GREENS AUTODELE ApS (“we”, “us”, or “our”) collects, uses, stores, shares and protects personal data when you visit, use, or make a purchase from automotivediagnosticscanner.shop.

We process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and other applicable European data protection requirements.

By using our website, you acknowledge that your personal data may be processed as described in this Privacy Policy.

1. Data Controller

The data controller responsible for personal data processed through this website is:

GREENS AUTODELE ApS
CVR Number: 32320503
Legal Form: Danish private limited company (ApS)

Marienlystvej 19
4900 Nakskov
Denmark

Website: automotivediagnosticscanner.shop
Email: henryevalyn281@gmail.com
Phone: +49 1781774393

Customer Support Response Time:
We aim to respond to customer enquiries within 1–2 business days.

For questions regarding this Privacy Policy or the processing of your personal data, please contact us using the details above.

2. Personal Data We May Collect

Depending on how you interact with our website and services, we may collect and process the following categories of personal data.

Identification and Contact Information

This may include:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Country or region

Order and Transaction Information

This may include:

  • Order number
  • Products ordered
  • Order value
  • Shipping method
  • Delivery information
  • Order status
  • Returns
  • Refunds
  • Warranty or guarantee claims
  • Transaction records

Payment Information

When you make a purchase, payment information may be processed by our payment service providers.

Depending on the payment method, this may include:

  • Payment method
  • Transaction reference
  • Payment status
  • Billing information

Full payment card details are normally processed directly by the relevant payment service provider and are not intentionally stored by us unless legally permitted and technically necessary.

Customer Service Information

When you contact us, we may process:

  • Your name
  • Email address
  • Telephone number
  • Order number
  • Product information
  • Vehicle information you voluntarily provide
  • Messages and correspondence
  • Photographs or videos relating to damaged, defective or incorrect products
  • Information necessary to resolve your enquiry

Technical and Device Information

When you access our website, we may automatically receive certain technical information, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Language settings
  • Approximate geographic location derived from IP address
  • Date and time of access
  • Referring website
  • Pages viewed
  • Website interactions

Cookie and Similar Technology Information

Where applicable, we may collect information through:

  • Cookies
  • Pixels
  • Tags
  • Local storage
  • Analytics technologies
  • Advertising technologies
  • Similar tracking technologies

Non-essential technologies will be used only where permitted by applicable law and, where required, after obtaining your consent.

3. How We Collect Personal Data

We may collect personal data:

  • Directly from you when you place an order
  • When you create or use website functions
  • When you contact customer support
  • When you request a return or refund
  • When you make a warranty or guarantee claim
  • Automatically when you use our website
  • From payment providers
  • From shipping and logistics providers
  • From fraud prevention and security providers
  • From analytics or advertising providers where legally permitted

4. Why We Process Personal Data

We process personal data only where we have an appropriate legal basis.

Processing Orders

We use personal data to:

  • Accept and process orders
  • Confirm purchases
  • Process payments
  • Prepare shipments
  • Deliver products
  • Provide order updates
  • Handle cancellations

Legal basis: Performance of a contract or taking steps at your request before entering into a contract.

Shipping and Delivery

We use personal data to:

  • Arrange delivery
  • Provide shipping information
  • Generate shipping documentation
  • Provide tracking
  • Resolve delivery problems

Legal basis: Performance of a contract.

Returns, Refunds and Consumer Claims

We may process personal data to:

  • Process returns
  • Issue refunds
  • Handle damaged or defective products
  • Process legal guarantee claims
  • Handle product complaints

Legal basis: Performance of a contract and compliance with legal obligations.

Customer Service

We use personal data to:

  • Respond to questions
  • Provide product information
  • Assist with vehicle or product compatibility enquiries
  • Resolve order issues
  • Respond to complaints

Legal basis: Performance of a contract, steps taken before entering into a contract, and our legitimate interest in providing customer service.

Fraud Prevention and Security

We may process information to:

  • Detect suspicious transactions
  • Prevent fraud
  • Protect customer accounts
  • Protect our website
  • Prevent abuse
  • Investigate security incidents

Legal basis: Our legitimate interests in protecting our business, customers and services, and compliance with applicable legal obligations where relevant.

Accounting, Tax and Legal Compliance

We may retain and process transaction information to:

  • Maintain business records
  • Comply with tax requirements
  • Comply with accounting obligations
  • Respond to lawful requests from authorities
  • Establish, exercise or defend legal claims

Legal basis: Compliance with legal obligations and, where applicable, our legitimate interests.

Website Improvement

We may process website usage information to:

  • Understand how visitors use our website
  • Identify technical problems
  • Improve website functionality
  • Improve user experience

Where this processing relies on non-essential cookies or similar technologies, consent will be obtained where required.

Legal basis: Consent where required, or legitimate interests where legally permitted.

Advertising and Marketing Measurement

With your consent where required, we may use advertising and measurement technologies to:

  • Measure advertising performance
  • Understand whether advertisements lead to website visits or purchases
  • Improve marketing campaigns
  • Provide more relevant advertising

Legal basis: Consent where required by applicable law.

5. Payment Service Providers

Payments may be processed by third-party payment service providers.

When you select a payment method, relevant personal data may be transmitted to the provider for purposes including:

  • Payment authorization
  • Payment processing
  • Fraud prevention
  • Identity or security verification
  • Transaction management
  • Refund processing

The payment methods actually available to you will be displayed during checkout.

Payment providers may process personal data under their own privacy policies and legal obligations.

6. Shipping and Logistics Providers

To fulfil your order, we may provide necessary personal data to:

  • Postal operators
  • Couriers
  • Delivery companies
  • Fulfilment providers
  • Logistics providers

Information shared may include:

  • Name
  • Shipping address
  • Email address
  • Telephone number
  • Order reference
  • Delivery instructions

We share only information reasonably necessary to complete delivery and related services.

7. Other Service Providers

We may use third-party service providers to support our business operations.

These providers may include companies providing:

  • Website hosting
  • Ecommerce services
  • Payment processing
  • Shipping
  • Customer support
  • Email communication
  • Fraud prevention
  • Cybersecurity
  • Analytics
  • Advertising
  • Data storage
  • Technical support
  • Accounting or professional services

Where a service provider processes personal data on our behalf, we require appropriate contractual and data protection safeguards where required by law.

Some providers may act as independent data controllers for certain processing activities.

8. Disclosure of Personal Data

We may disclose personal data where reasonably necessary:

  • To process an order
  • To provide delivery
  • To process a payment
  • To prevent fraud
  • To provide customer support
  • To comply with legal requirements
  • To protect our legal rights
  • To respond to lawful government or regulatory requests
  • In connection with a legitimate business restructuring, merger, acquisition or transfer, subject to applicable law

We do not disclose personal data simply because another party requests it.

Any disclosure must have an appropriate legal basis.

9. Sale of Personal Data

We do not sell personal data in the ordinary meaning of selling personal information for monetary payment.

Personal data may nevertheless be shared with service providers and business partners where necessary for the purposes described in this Privacy Policy and where permitted by law.

10. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Strictly Necessary Cookies

These technologies may be necessary for functions such as:

  • Shopping cart operation
  • Checkout
  • Security
  • Fraud prevention
  • Session management
  • Website functionality
  • Remembering privacy choices

Strictly necessary cookies may be used without consent where permitted by applicable law.

Analytics Cookies

Analytics technologies may help us understand:

  • Website traffic
  • Page usage
  • Visitor interactions
  • Technical performance
  • Website errors

Where required by law, analytics cookies will be activated only after you provide consent.

Advertising Cookies

Advertising technologies may be used to:

  • Measure advertising performance
  • Measure conversions
  • Understand campaign effectiveness
  • Provide relevant advertising

Where consent is legally required, advertising cookies will not be activated before consent is obtained.

11. Cookie Consent

Where required under applicable European law, our website will provide a cookie consent mechanism allowing users to make choices regarding non-essential cookies.

Where applicable, you may be able to:

  • Accept non-essential cookies
  • Reject non-essential cookies
  • Select specific cookie categories
  • Change your preferences later
  • Withdraw consent

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

12. Google and Other Advertising Services

Where used and where you have provided legally required consent, our website may use advertising, analytics or conversion measurement services provided by third parties.

Information processed may include:

  • Cookie identifiers
  • Device information
  • Browser information
  • IP address
  • Page activity
  • Advertising interactions
  • Conversion information

Such processing will be subject to applicable consent requirements and the privacy terms of the relevant provider.

13. International Data Transfers

Some service providers may process or store personal data outside Denmark or outside the European Economic Area (EEA).

Where personal data is transferred outside the EEA to a country that does not benefit from an applicable adequacy decision, we will use an appropriate legal transfer mechanism where required.

This may include:

  • European Commission Standard Contractual Clauses
  • An applicable adequacy decision
  • Other safeguards permitted by GDPR

Where appropriate, supplementary measures may also be implemented.

14. Data Retention

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected and as required by applicable law.

Retention periods may depend on:

  • The type of information
  • The nature of the transaction
  • Accounting requirements
  • Tax requirements
  • Consumer protection obligations
  • Warranty or guarantee periods
  • Potential legal claims
  • Fraud prevention requirements

Order and Transaction Records

Order, invoice and transaction records may be retained for the period required under applicable Danish accounting, tax and commercial laws.

Customer Service Records

Customer service correspondence may be retained for as long as reasonably necessary to:

  • Resolve the enquiry
  • Handle complaints
  • Provide evidence regarding an order
  • Protect legal rights

Marketing Data

Where processing is based on consent, marketing-related personal data may be retained until:

  • Consent is withdrawn
  • You unsubscribe
  • The data is no longer necessary
  • Applicable law requires deletion

Cookie Data

Cookie retention periods may vary depending on the cookie and its purpose.

More detailed information may be provided through our cookie consent interface or Cookie Policy.

15. Data Security

We use appropriate technical and organisational measures designed to protect personal data from:

  • Unauthorized access
  • Accidental loss
  • Destruction
  • Alteration
  • Disclosure
  • Misuse

Measures may include, where appropriate:

  • Encrypted website connections
  • Access controls
  • Account security
  • Secure payment processing
  • Technical monitoring
  • Data access restrictions

However, no internet-based system or method of electronic storage can be guaranteed to be completely secure.

16. Your GDPR Rights

If GDPR applies to the processing of your personal data, you may have the following rights.

Right of Access

You may request confirmation of whether we process your personal data and request access to eligible personal data.

Right to Rectification

You may request correction of inaccurate or incomplete personal data.

Right to Erasure

You may request deletion of personal data in circumstances provided by applicable law.

The right to deletion is not absolute. We may retain information where required by law or where another lawful basis applies.

Right to Restriction

You may request restriction of processing in certain circumstances.

Right to Object

You may object to processing based on legitimate interests in circumstances provided by GDPR.

We will stop the relevant processing unless we have compelling legitimate grounds to continue or the processing is necessary for legal claims.

Right to Object to Direct Marketing

You have the right to object at any time to processing of your personal data for direct marketing purposes.

If you object, we will stop processing your personal data for that purpose.

Right to Data Portability

Where applicable, you may request eligible personal data in a structured, commonly used and machine-readable format.

You may also have the right to request transmission of eligible data to another controller where technically feasible.

Right to Withdraw Consent

Where processing is based on your consent, you may withdraw that consent at any time.

Withdrawal does not affect processing lawfully carried out before withdrawal.

Right to Lodge a Complaint

You have the right to lodge a complaint with a competent data protection supervisory authority.

You may generally contact the supervisory authority in:

  • The EU/EEA country where you live
  • The country where you work
  • The country where the alleged data protection infringement occurred

As a company established in Denmark, our processing may also fall under the supervision of the competent Danish data protection authority.

17. Exercising Your Privacy Rights

To submit a privacy request, contact:

Email: henryevalyn281@gmail.com

You may also contact us at:

GREENS AUTODELE ApS
Marienlystvej 19
4900 Nakskov
Denmark

Phone: +49 1781774393

Please clearly describe your request.

We may request information reasonably necessary to:

  • Verify your identity
  • Locate the relevant personal data
  • Prevent unauthorized access to another person's information

We will respond within the timeframe required by applicable data protection law.

18. Direct Marketing

Where legally permitted, we may send you promotional communications.

Where consent is required, marketing communications will be sent only after valid consent has been obtained.

You may unsubscribe at any time by:

Unsubscribing from marketing does not prevent us from sending necessary transactional communications relating to:

  • Orders
  • Payments
  • Shipping
  • Returns
  • Refunds
  • Security
  • Customer service

19. Automated Decision-Making

We do not intentionally use personal data to make decisions based solely on automated processing that produce legal effects or similarly significant effects on customers, unless such processing is lawfully implemented and appropriately disclosed.

Automated systems may nevertheless be used for purposes such as fraud prevention or security screening.

Where GDPR provides specific rights relating to automated decision-making, those rights remain unaffected.

20. Children's Privacy

Our website and products are intended for customers legally capable of entering into online purchase contracts.

We do not knowingly collect personal data from children in circumstances prohibited by applicable law.

If you believe that a child has provided personal data to us unlawfully, please contact us so that we can investigate and take appropriate action.

21. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices of independent third parties.

Before providing personal information to a third-party website, you should review that party's privacy information.

22. Business Transfers

If GREENS AUTODELE ApS undergoes a merger, restructuring, acquisition, sale or transfer of business assets, personal data may be transferred as part of that transaction where permitted by applicable law.

Any successor or recipient will be required to process personal data in accordance with applicable data protection requirements.

23. Legal Requests

We may process or disclose personal data where necessary to:

  • Comply with applicable law
  • Comply with a lawful court order
  • Respond to a legally valid request from authorities
  • Establish or defend legal claims
  • Protect the rights and safety of customers or others

Any such processing will be limited to what is legally justified and necessary.

24. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes to our services
  • Changes to technologies
  • Changes to data processing activities
  • Changes to legal or regulatory requirements

The latest version will be published on this page.

The Last Updated date at the top of this Privacy Policy indicates when it was most recently revised.

Where required by law, we will provide additional notice of material changes.

25. Contact Information

If you have questions about this Privacy Policy, your personal data or your privacy rights, please contact:

GREENS AUTODELE ApS
CVR Number: 32320503

Marienlystvej 19
4900 Nakskov
Denmark

Website: automotivediagnosticscanner.shop
Email: henryevalyn281@gmail.com
Phone: +49 1781774393

Customer Support Response Time:
We aim to respond to customer enquiries within 1–2 business days.